Future Leaders Programme

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I was keen to work with KWC Global again because they are agile and they can pivot to the needs of their clients exceptionally well. They absolutely did that on this pilot programme and continue to do so!

Kate Evans, Chief People Officer

Xeinadin is a business advisory and accountancy firm with a large presence in the UK and Ireland. It was established in 2019 by bringing together over 100 independent accountancy practices.

The Brief

Xeinadin approached us as they were working on a Future Leaders programme for an initial group of 24 senior people from across UK & Ireland, nominated to attend as part of their succession plan. Developing and preparing the next group of Leaders from across the business.

The key objectives they had for the programme were as follows:

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The Results

One month after the check-in workshops, delegates reported:

  • £428k of fees generated because of the skills they learned
  • 49% improvement of business development performance since the start of the programme
  • 55% of the knowledge and skills learned have been applied directly to their role

And when we asked about their best results from the training, here are a selection of the responses we got:

  • My best result has been taking a taking a new client enquiry over the phone, arranging a meeting with the client and converting them into a new client
  • Having the confidence that I can present and deliver sound pitches. Learning that no can also mean not now and follow up
  • Being aware of different social styles and how to flex my personality

The Programme

From enquiry to delivery, we worked with Xeinadin over 12 months to ensure that the programme matched their objectives.

The final result was as follows:

  • Masterclass 1: Understanding Self and Others using the Social Styles Model
  • Masterclass 2: Leadership Skills
  • Masterclass 3: Proceed Until Apprehended: Attitude, Approach & Action
  • Masterclass 4: Sell the Sizzle – Your Value Proposition
  • Masterclass 5: Be In the Room – Advance the Client Meeting
  • Check-in workshops: 3 x 90-min workshops in one day, with 4 delegates per workshop

We designed this programme in collaboration with KWC Global and from the very first conversation, I was confident that they could deliver a programme that met our needs. The level of support from the Client Account and Client Services team throughout was outstanding – they were always on hand when we needed them.

Tom White, Learning & Development Lead

In The Room

Delivering a return on investment to Xeinadin was the aim of this programme, so the results were very pleasing for both of us.

To give you an idea of what it’s like in the training room, here are a selection of comments from delegates in the immediate aftermath of the Masterclasses:

  • It was a great event that got each of us talking to each other and mixing with colleagues that we had not met before. The content covered was also very helpful.
  • It was brilliant. I was so apprehensive beforehand but found it very informative and helpful.
  • I expected it to be a hard slog and for it to be difficult to maintain focus but it was very engaging the whole way through.
  • It massively exceeded my expectations. I was worried that I wouldn't find the content relevent and that it would feel very corporate.
  • Very relevant to my current position and very useful skills and tips. There are definite actions I can start now which I have taken away from the course.
  • The facilitator made it a very comfortable place to interact and the other participants were wonderful.
  • It was scary at first but the course built my confidence.