Kissing With Confidence Limited (trading as KWC Global) (‘KWC’) may collect personal information about you when you use this website. This policy explains how we use that personal information.
Use of information
KWC will not collect any personal information about individuals, except where it is specifically and knowingly provided by them. Examples of such information may include:
- Your name, your occupation (identity data); and
- Your contact telephone number, your email address (contact data).
We do not collect any special categories of personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data) through our website. Nor do we collect any information about criminal convictions and offences through our website.
The personal information collected will be used to send you the information you have requested and to provide information that may be useful to you. We will store your information on our CRM system to allow us to best manage this. Therefore we consider the lawful basis that we will rely on to process your personal information shall be in performance of a contract with you.
KWC maintains strict policies to avoid unsolicited correspondence. We may share non-personal aggregate statistics (group) data about our site visitors' traffic patterns with partners or other parties, but this will not directly or indirectly reveal your identity.
We do not sell any personal information. Any personal information or information that you supply will not be kept for any longer than is necessary and we will specify with you our retention period in our privacy consent form.
Computer profile information
The KWC website automatically detects information relating to the display properties of your computer. This information is collected in order to help understand the ways through which people access the website. This could help us in the future to better support different platforms such as, for example, mobile telephones and personal digital assistants (PDAs).
When personal information has been specifically and knowingly provided to KWC we may share it with our preferred third parties in the following ways:
We require all third parties to respect the security of your personal information and to treat it in accordance with the law.
Third Party Links
Only an individual can opt in to our newsletter subscription and you will be asked to provide your email address. This information will be kept on Mailchimp until such time as you unsubscribe at which point we will not contact you any further unless you choose to re-subscribe. From time to time we may also include relevant surveys in our newsletter. If you participate in the surveys your responses will be held on Survey Monkey. We may share anonymised results of our questionnaires responses on our website and for marketing purposes.
We may carry out questionnaires as part of our service. This could include, pre-event, event feedback and follow on review questionnaires post event. We will share anonymised results of our questionnaires with the person who booked the training event. We may share anonymised results of our questionnaires responses on our website and for marketing purposes.
Under certain circumstances, you have rights under data protection laws in relation to your personal information. You have the right to:
Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal information to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
Request the transfer of your personal information to you or to a third party. We will provide to you, or a third party you have chosen, your personal information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Data Subject Access Request
If you wish to exercise any of the rights set out above please contact us by email at DPA@kwcglobal.com or write to us at our postal address.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Any changes to this policy will be posted here.
KWC treats all personal information held with the utmost care and security. Any details you give will remain completely confidential.
KWC have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
KWC shall have no liability to you for any interruption or delay in access to this website irrespective of the cause.
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Further Privacy Notices
Please see our Enquiry Privacy Notice which can be found at https://www.kwcglobal.com/enquiry-privacy-notice/ and our Client Privacy Notice which can be found at https://www.kwcglobal.com/client-privacy-notice/ for further information on our commitment to protecting the privacy and security of your personal information.