Change: Managing Change
Every manager deals with change regularly in their career in relation to process, behaviour and people, and in doing so often encounters significant challenges whether for themselves or those around them. Learn some practical tools for getting it all started and keeping it on track.
- A time when you have experienced change that was well - or poorly-handled: what made the difference and why?
- A five-stage model for introducing the change process
- A four-quadrant model for introducing people’s responses to change: where do you fall in the quadrant?
- What people need from others during the change process and what they in turn can offer
HOW WE DO IT
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